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Your Privacy on prediksitop

We keep your account details, payment history and login information secure from the moment you open an account.

Account encryptionPayment securityData transparency
prediksitop Your Privacy on prediksitop
REACH US ANYTIME

Contact Us About Your Privacy

Live Chat Our support team in Medan answers privacy questions and data-access requests via live chat…
Email Support Send privacy concerns or data-access requests to our legal team at [email protected].
Account Settings Update your personal details, manage cookie preferences and review your login history directly in…
DATA PROTECTION INSIDE

How We Secure and Manage Your Data

Account Security

We encrypt your password with industry-standard algorithms the moment you create an account. Your login credentials are never stored in plain text. We monitor unusual account activity — unexpected logins, rapid withdrawals or IP changes — and alert you immediately via email.

Payment Data

Deposits via DANA, OVO, GoPay and QRIS are processed through tokenized payment gateways; we never store full card or bank details. Withdrawal verification happens within 1-2 hours and requires identity confirmation. Transaction records are encrypted and kept separate from your account profile.

Cookie Usage

We use functional cookies to keep you logged in across sessions, analytics cookies to understand which games you explore most and security cookies to block bots and fraudulent logins. You can disable non-essential cookies in your browser settings without losing core account access.

Data Retention

Account information stays on file for as long as you're active plus 24 months after closure to handle disputes and comply with local law. Gameplay history is retained for 12 months. You can request permanent deletion after the 24-month window by contacting our legal team.

Third-Party Sharing

We share data only with payment processors (for DANA, OVO, GoPay and QRIS transactions), fraud-detection services and where local law requires it. We do not sell your information. Partners are bound by strict confidentiality agreements and audit trails.

Your Rights

You can access, correct or delete your personal data at any time. Submit requests via live chat or email [email protected]. We'll verify your identity and respond within 48 hours. You also have the right to object to marketing emails — unsubscribe links are in every message.

Privacy Policy Answers

We collect your email, full name, phone number, date of birth and home address to verify your identity and process payouts. We also record your IP address and device type for security. This information is required where local law permits account access. You can review what we hold in your account settings at any time.

Gameplay logs are retained for 12 months after the last game session. Deposit and withdrawal records stay on file for 24 months after account closure for dispute resolution and tax compliance. You can download your transaction history from your wallet section anytime during the retention period.

No. Payment details are processed through secure gateways and never stored on our servers. We keep only transaction reference numbers and timestamps. Full payment data is held by the payment processor, not by us. This protects you from exposure if our servers are ever compromised.

We do not sell your personal information for any reason. We share data only with payment processors, fraud-prevention services and legal authorities where local law requires it. All partners sign strict non-disclosure agreements. You can request a full list of our data-sharing partners via email at [email protected].

Contact our support team via live chat (14:00 to 22:00 Indonesia time) or email [email protected] with your account email and username. We'll verify your identity and send a complete data export within 48 hours. The file includes account details, transaction history, gameplay logs and cookie records.

Account data is retained for 24 months after closure to handle pending disputes and comply with local regulations. You can request earlier deletion by contacting our legal team, though we may need to keep transaction records for payment and tax purposes. After 24 months, all personal details are permanently removed unless law requires longer retention.

We use functional cookies to log you in, analytics cookies to see which games are most popular and security cookies to prevent fraud. You can disable non-essential cookies in your browser settings without losing account access, though some features may slow down. Visit your Account Settings > Privacy to manage cookie preferences directly.